Answers product questions instantly
Your agent reads your product pages, policies and FAQs. Customers get cited, accurate answers about shipping, returns and product details — without waiting.
Handles order status queries
Resolve the most common support request automatically. Your agent handles order tracking and returns questions from your Shopify knowledge base.
Captures leads mid-conversation
When a shopper is interested but not ready to buy, your agent earns their trust and collects their contact info — without a pop-up.
One line of code to install
Paste the script before your closing </body> tag in Shopify's theme editor. No Shopify app required, no developer needed.
How do I add FrontFace to Shopify?
Three simple steps. No technical skills required.
Feed it your knowledge
Point FrontFace at your website or upload docs, PDFs and FAQs. It reads everything and builds a grounded knowledge base in minutes.
Make it yours
Add your logo, pick your colors, write a welcome message. Test it against real questions before it goes live.
Go live in 5 minutes
Drop one line of code on any site — Shopify, WordPress, Wix or custom — or share a hosted public agent page.
Have questions about Shopify?
- How do I add FrontFace to my Shopify store?
- In your Shopify admin, go to Online Store → Themes → Edit code. Find your theme.liquid file and paste the FrontFace script tag just before the closing </body> tag. That's it — your agent is live.
- Will it work with my Shopify theme?
- Yes. FrontFace uses a floating widget that works with any Shopify theme — Debut, Dawn, or any custom theme. It doesn't interfere with your checkout or other scripts.
- Can it answer product-specific questions?
- Yes. Feed FrontFace your product pages, FAQs, and policy docs. It answers questions about specific products, shipping times, return policies, and more — grounded in your actual content.
- Does it work with WooCommerce too?
- Yes. The same embed code works on WooCommerce (WordPress) as well. See our WordPress integration for setup instructions.