AI Customer Support for Small Business
FrontFace exists because we believe every small business deserves great customer support—without hiring a team or spending thousands on enterprise software.
Our Story
FrontFace started with a simple observation: small business owners spend hours every week answering the same questions over and over. "What are your hours?" "What's your return policy?" "Where's my order?"
For consultants and professionals, every hour spent on basic questions is an hour not spent on billable work. For store owners, slow responses mean lost sales. The problem was clear—but the solutions weren't.
Enterprise chatbots cost thousands per month. Simple FAQ pages don't actually answer questions. And hiring support staff isn't realistic when you're running a small team.
We built FrontFace to change that. An AI chatbot that actually learns from YOUR content, answers 89% of questions automatically, and takes just 5 minutes to set up. No technical skills required. No enterprise pricing. Just upload your FAQs and go.
Our Values
These principles guide every decision we make, from product features to customer interactions.
Speed Over Everything
Your time is valuable. That's why FrontFace takes 5 minutes to set up—not days or weeks. No consultants, no complicated setup.
Simple By Design
You shouldn't need to be technical to use AI. Upload your FAQs, paste one line of code, and you're live. That's it.
Built for Small Business
We know small business owners are stretched thin. FrontFace handles the repetitive questions so you can focus on what you do best.
Customer Obsession
Every feature we build starts with a customer problem. We talk to users constantly and iterate based on real feedback.
Our Vision
We believe small businesses deserve the same quality customer support as the big companies—without the big company budget. AI should handle the routine stuff so you can focus on what actually matters: your customers, your craft, your business.
We're just getting started. Join us on this journey.
Ready to Get Started?
Join the businesses saving hours every week with AI customer support.