Use cases

One agent. Every kind of customer conversation.

Whether you run a SaaS, a store, or a services firm, FrontFace resolves customer questions instantly from your own content — capturing leads and handing off cleanly when a human's needed.

68%
tickets deflected

SaaS & Startups

Technical founders stretched thin

You're building product AND doing support. Let the agent answer the 'How do I…?' questions from your docs, qualify trials, and route high-intent chats straight to sales.

Deflect repetitive tickets
5-minute setup
Qualify trial users
Scale support as you grow
Get started for saas & startups
89%
questions answered

E-commerce Stores

Shopify, WooCommerce, custom

Answer 'Where's my order?', returns and product questions instantly from your own policies. Reduce cart abandonment and turn browsers into buyers.

Instant order & returns answers
Product guidance
Capture high-intent leads
24/7 coverage
Get started for e-commerce stores
2+ hrs
saved daily

Professional Services

Consultants, lawyers, accountants

Stop answering the same questions 50+ times a month. Let the agent handle 'What are your fees?' and 'How do I get started?' — and capture leads while you focus on billable work.

Free up hours every day
Never miss an inquiry
24/7 for prospects
Capture leads automatically
Get started for professional services
10x
efficiency gain

Agencies

Multi-client support

Manage agents for multiple clients from a single dashboard, each grounded in its own knowledge base with custom branding.

Multi-project management
Custom branding per client
Centralized analytics
Client self-service
Get started for agencies
60%
inquiry automation

Education

Student & faculty support

Answer questions about courses, admissions, schedules and policies from your own content. Free up staff to focus on education.

24/7 student assistance
Admissions inquiries
Course information
Policy explanations
Get started for education
40%
call reduction

Healthcare

Patient engagement

Provide information about services, scheduling and general inquiries, with clean handoff to a person whenever it's needed.

Appointment guidance
Service information
Insurance questions
After-hours support
Get started for healthcare

Don't see your industry?

FrontFace works for any business that needs intelligent support. Its RAG retrieval adapts to your unique content and use case — point it at what you already have.

Stop answering the same questions.

5-minute setup. 89% of questions answered automatically. Free during beta.

Use Cases | AI Support Agent for Every Industry | FrontFace