How FrontFace helps
Admissions inbox flooded with the same FAQ
Answer 'What are the prerequisites?', 'When does the course start?', and 'Do you offer certificates?' automatically from your course pages — before they email.
Prospective students bouncing without enrolling
When a visitor is on the fence about enrolling, the agent answers their hesitation in real time and captures their email for a follow-up nudge.
Student onboarding questions eating instructor time
Handle 'How do I access the course?', 'Where are my downloads?', and 'How do I get my certificate?' automatically so instructors focus on teaching.
International students asking about applications across time zones
Your agent answers application deadlines, visa documentation questions, and program eligibility at any hour — so no inquiry goes unanswered overnight.
Frequently asked questions
- What kinds of education organizations use FrontFace?
- FrontFace works for online course creators, coding bootcamps, language schools, universities, private tutors, and corporate training programs — any organization with recurring student or prospective student FAQ.
- Can it handle course-specific questions?
- Yes. Upload your course syllabi, curriculum pages, and FAQ documents. The agent answers questions about specific courses — content, duration, prerequisites, and outcomes — from your content.
- Can it capture prospective student contact info?
- Yes. When a prospective student asks about enrollment but isn't ready to sign up, the agent can collect their email for follow-up — turning a chat into a warm lead.
- Does it work on learning management systems?
- FrontFace works on any website with a custom code option — including LMS platforms like Teachable, Thinkific, or Kajabi that allow header or footer script injection.