Free tools

Practical calculators for AI customer support.

Use these tools to estimate support load, prioritize your knowledge base, and decide where an AI support agent will actually help.

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Calculator

Support Ticket Deflection Calculator

Estimate how many repetitive support tickets an AI support agent can deflect, how many hours your team gets back, and what that means for monthly support cost.

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Customer Support Cost Calculator

Calculate your true fully-loaded support team cost — salary, benefits, tools, and overhead — and find your real cost per ticket.

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Support Team Sizing Calculator

Find out how many support agents you need for your ticket volume and coverage hours, using the industry-standard 80% utilization model.

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AI vs Human Support Cost Comparison

Compare the monthly cost of an AI support agent versus a human support team and find the ticket volume where AI starts paying off.

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Knowledge Base Health Scorer

Score your support knowledge base across coverage, freshness, findability, and feedback loop — and get a prioritized improvement recommendation.

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Use the estimate, then test it on your real docs.

FrontFace is free during beta. Train an agent on your site and compare the estimate against real customer questions.

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