Features

Everything support needs. One agent.

FrontFace resolves customer questions instantly from your own content — answering with cited sources, capturing leads, and handing off cleanly when a human's needed.

Core capabilities

Answers From Your Knowledge

Cited sources

Point it at your site or upload your docs, FAQs and policies. RAG-grounded retrieval means accurate answers with sources — never made up.

Human Handoff

Seamless

When a chat gets complex, customers reach a real person instantly — with the full conversation and context. AI handles routine, you handle what matters.

Feed It Your Content

Any format

Add documents, paste text, or point to your website. Your agent learns from your content and stays current — no retraining required.

Lead Capture & Qualification

No forms

No pop-ups. The agent earns trust through conversation, then collects contact details and qualifies intent. Turn every conversation into an opportunity.

What else does FrontFace include?

Every feature designed to make your team's life easier and your customers happier.

Works on Any Website

Shopify, WordPress, Wix, Squarespace, or custom — one line of code and you're live.

24/7 Availability

Your agent never sleeps. Customers get instant answers any time of day or night.

Analytics That Matter

See what customers ask, where the agent struggles, and which conversations convert.

Custom Branding

Match your brand with customizable colors, logo, and welcome messages.

Secure & Private

Your data stays safe with encrypted storage and secure infrastructure.

Conversation History

Review every conversation. See what's working and where customers need more help.

Multi-Channel

One agent across web, WhatsApp, Slack and email — same brain, same knowledge, everywhere.

Developer API & MCP

Full REST API plus native Model Context Protocol. Build exactly what you need.

How quickly can you get started?

Three simple steps. No technical skills required.

Feed it your knowledge

Point FrontFace at your website or upload docs, PDFs and FAQs. It reads everything and builds a grounded knowledge base in minutes.

Make it yours

Add your logo, pick your colors, write a welcome message. Test it against real questions before it goes live.

Go live in 5 minutes

Drop one line of code on any site — Shopify, WordPress, Wix or custom — or share a hosted public agent page.

Ready to put it to work?

Start free during beta. No credit card required.

Build your agent See use cases