How FrontFace helps
"What are your fees?" — 10 times a week
Your agent answers pricing, process, and scope questions from your own content — consistently and at any hour, without draining your time.
Prospects who email and ghost
The agent captures contact info and intent during every conversation. Warm leads are routed to you with context — cold ones are answered and moved on.
After-hours inquiries going to voicemail
Prospects reach your agent at 11pm on a Sunday. It answers their questions, captures their details, and you follow up in the morning.
Client onboarding questions taking up partner time
Clients ask onboarding and process questions to the agent, not your inbox. Your time stays on billable work.
Frequently asked questions
- What kind of questions can it answer for professional services?
- FrontFace answers questions about your services, pricing structure, process, timelines, credentials, and common client FAQs — grounded in your own content, not generic responses.
- How do I prevent it from answering sensitive legal or financial questions?
- You control what's in the knowledge base. Only add content you're comfortable having answered automatically. The agent cites its source for every answer, so clients know what they're getting.
- Can it book consultations?
- Yes — when integrated with a calendar booking tool. The agent can direct prospects to your Calendly or similar booking page as part of the lead capture flow.
- Will it sound too robotic for professional services?
- You customize the agent's tone and persona. Most professional services firms set a formal, professional tone that matches their brand voice — the agent adopts it for every response.
- Is client conversation data private?
- Yes. Conversation data is encrypted and stored securely. FrontFace does not use your clients' conversation data to train models.