How FrontFace helps
Phone lines busy with menu and hours questions
Your agent answers 'What are your hours?', 'Do you have vegan options?', and 'Is the kitchen open late?' instantly from your menu and website — keeping the phone free for actual reservations.
Allergy and dietary questions creating liability risk
Answer allergen and dietary questions accurately from your published menu content. Every answer cites the source so diners know exactly what they're getting.
Private event inquiries going unanswered after hours
Capture private dining, corporate event, and large-party inquiry details at any hour. Route to your events team in the morning with full contact info and party size.
Reservation platform questions adding friction
Answer 'How do I book a table?', 'Can I modify my reservation?', and 'Do you take walk-ins?' automatically — reducing friction between interest and visit.
Frequently asked questions
- What types of restaurant questions can FrontFace answer?
- FrontFace answers hours, location, parking, menu items, dietary restrictions, allergen information, reservation policies, private event inquiries, and dress code questions — all from your published menu and website content.
- Does it integrate with our reservation system?
- FrontFace answers reservation policy questions from your content and can direct guests to your booking platform. Direct integration with reservation systems requires a custom webhook setup.
- Can it handle seasonal menu changes?
- Yes. Update your menu content in the FrontFace knowledge base and the agent immediately reflects the new information. No re-deployment needed.
- Does it work on a restaurant website built with Squarespace or Wix?
- Yes. FrontFace works on any website platform — Squarespace, Wix, WordPress, or a custom site — via a simple script tag. No plugin or developer needed.